Refund Policy
If something isn't right, we want to fix it. Here's how.
Last updated: July 21, 2026
Food safety first
Because YoAmma is a perishable food product, we can't accept returns of opened or unopened jars once they've left our facility. Food safety is non-negotiable.
Damaged or defective orders
If your order arrives damaged, leaking, or defective in any way, email us at hello@yoamma.com within 14 days of delivery with your order number and photos. We'll send a replacement or issue a full refund — your choice.
Wrong or missing items
If you received the wrong item or something is missing from your order, contact us within 14 days of delivery and we'll ship the correct item at no extra cost.
Order cancellations
Reach out as soon as possible if you need to cancel. We can usually cancel or edit an order before it ships (typically within 24 hours of purchase). Once your order has shipped, we can't cancel it.
Refund processing
Approved refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.
Contact
Email hello@yoamma.com and we'll take care of you.
This policy is provided as a starting point and should be reviewed with qualified counsel before launch.